Customer Service  

Forms And Procedures

At John Hancock, we are committed to providing quality customer service. For easier and more convenient access to the Company, we have established the on-line Customer Service Centre. In this section, you will find selected procedures and forms for you to download and print. Please complete the appropriate forms and mail them back to us for processing.

Should you have any enquiries, you can always contact our Customer Service Centre during business hours at 03 - 2095 7612/7613. Our Customer Service staff will be pleased to assist you.