MPower (7.2003)  
Article Index:
1. MPower (7.2003)
2. Benefits
3. Annual Premium
4. Optional Cover
5. Pre-Existing Conditions
6. Frequently Asked Questions
7. Exclusions
Optional Cover
Page 4 of 7
24-Hour International And Domestic Medical Assistance And Evacuation Programme
(Applicable for individual and family plan)

The fee for the 24 hours International and Domestic Medical Assistance and Evacuation Programme is RM15.00 per person.

Allianz General Insurance Malaysia Berhad has entered into an agreement with Europ Assistance Worldwide Services Pte Ltd (Europ Assistance) to provide the International and Domestic Assistance and Evacuation Programme described below as a benefit to the Insured Person. Services shall be organised by Asia Assistance (M) Sdn Bhd (Asia Assistance) which is the exclusive marketing and operating arm for Europ Assistance in Malaysia.

Services as described below are available 24 hours to the Insured Person travelling anywhere within and outside Malaysia. Each trip outside Malaysia shall not exceed 30 consecutive days.

  • Medical evacuation
  • Medically supervised repatriation
    Note : All medical evacuation and/or repatriation would be carried out under constant medical supervision and shall be organised by Asia Assistance/Europ Assistance and paid for by Allianz up to RM1,000,000.00 per person per event.
  • Repatriation of mortal remains (up to RM25,000.00 per event)*
  • Visit to bedside by a relative (up to RM5,000.00 per event)*
  • Return of children travelling with the Insured Person (up to RM2,500.00 per event)*
  • Despatch of medication not available locally**
  • Medical Monitoring & Emergency Message Transmission with prior agreement of the Insured Person.
  • Medical referral and arrangement of medical appointments upon request.
  • Tele-medical consultation and evaluation of the Insured Person’s condition.
  • Emergency Message Relay.
  • Legal referral.
  • Referral to interpreter/translator.
  • Visa, passport and inoculation requirements.
  • Location of lost items.

* These Services are only available to the Insured Person whilst he/she is travelling outside Malaysia.
** Up to USD1,000.00 if the Insured Person is outside Malaysia and up to RM1,000.00 if he/she is in Malaysia.