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Procedures:
Forms:
You can now download the following forms. After downloading, fill in the forms and mail them
to us. If you can't find the form that you want, or if you have further enquiries,
please call our Customer Service Centre during business hours at 03-2095 7612 / 7613. Our customer
service staff will be pleased to assist you.
- Request For Change
Form (64.3KB) - For change of payment mode, policyowner's
information, etc.
- Absolute Assignment
Form (56.0KB) - For assignment of policy to financial
institution, company, association, person, etc as a collateral
security for a loan.
- Health Declaration
Form (72.4KB) - For reinstatement of a lapse policy.
Terms and Conditions apply.
Click here to download a copy of Acrobat Reader.
PROCEDURE ON CHANGE OF PAYMENT MODE :
The payment modes available are
monthly, quarterly, semi-annually and annually. This is however applicable
to Ordinary Life policies only. Policyowner may request to change the
payment mode at anytime subject to the following rules and
requirements:-
Current Mode: ** Monthly
| Requested Mode |
Effective Date of Change |
Modal Premium |
| Annual |
At policy anniversary date (PA) |
modal premium for current mode/0.087 |
| Semi-annual |
At PA or 6 months from the PA |
(modal premium for current mode/0.087)*0.52 |
| Quarterly |
At PA or 3 months or 6 months from the PA |
(modal premium for current mode/0.087)*0.261 |
** Must arrange for payment by standing instructions or Maybank autodebit
instruction on policyowner’s account.
Current Mode: Quarterly
| Requested Mode |
Effective Date of Change |
Modal Premium |
| Annual |
At policy anniversary date (PA) |
modal premium for current mode/0.261 |
| Semi-annual |
At PA or 6 months from the PA |
(modal premium for current mode/0.261)*0.52 |
| Monthly |
At PA or 3 months or 6 months from PA |
(modal premium for current mode/0.261)*0.087 |
Current Mode: Semi-annual
| Requested Mode |
Effective Date of Change |
Modal Premium |
| Annual |
At policy anniversary date (PA) |
modal premium for current mode/0.52 |
| Quarterly |
At PA or any due date |
(modal premium for current mode/0.52)*0.261 |
| Monthly |
At PA or any due date |
(modal premium for current mode/0.52)*0.087 |
Current Mode: Annual
| Requested Mode |
Effective Date of Change |
Modal Premium |
| Semi-annual |
At any due date |
(modal premium for current mode)*0.52 |
| Quarterly |
At any due date |
(modal premium for current mode)*0.261 |
| Monthly |
At any due date |
(modal premium for current mode)*0.087 |
- Click here to download
and print the Request For Change (RFC) form.
- Please fill in the following particulars:
- Policy No.: Your policy number
- Insured: Name of the insured
- Details of amendment/change requested: To change my payment mode from (existing payment mode) to (new payment mode)
- Place and Date: The place and date when this form is signed
- Signature of
Insured/Policyowner: Signature and details of the Policyowner. The signature must be
the same as our records and must be duly witnessed by a
disinterested party.
- Signature of witness: Signature and details of the witness.
- Send the completed form together with payment, if any, to
John Hancock Life Insurance (Malaysia) Bhd
Policyowner Service Department
Menara John Hancock
6, Jalan Gelenggang
Damansara Heights
or
You may fax to us the completed form at 603-2092 2960.
Note:
You may pay your premiums :
- directly to our Head Office or any of our branch offices, or
- by Standing Instructions with your bank or by Autodebit
(arranged with Maybank), or
- through the Personal Internet banking system of MayBank Maybank2u or Public Bank PBeBank
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